Reference & research services

ode for a reference desk - poem by the inforum's reference librarian

Notice: Change in reference services provision for 2017-2018

The reference services coordinator is on research leave for 2017-2018. During this time, quick reference services will be provided by any Inforum staff member. For in-depth reference, research consultations, and research services for faculty members, please use the Ask Us service provided by the reference team at Robarts Library.

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Inforum librarians answer reference questions in the information disciplines and museum studies areas for:

  • iSchool students, faculty, and staff
  • Alumni
  • Other members of the University of Toronto community
  • Members of the public

Service availability

Levels of service

1) Quick reference

  • Available to all users
  • Provision of answers to factual questions that can be readily answered
  • Examples include:
    • How to find books, articles, and other resources
    • Questions about citation formats
    • How to access and use University of Toronto Library e-resources

2) In-depth reference

Not available in 2017-2018.  Please use the Ask Us service provided by the Robarts Library reference team.
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  • Available to iSchool students, faculty, and staff
  • Examples include:
    • Course-related assistance
    • Search strategies
    • Effective use of article databases, library catalogue, and other U of T e-resources

3) One-on-one consultations

Not available in 2017-2018.  Please use the Ask Us service provided by the Robarts Library reference team.
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  • Inforum librarians provide customized research consultations to iSchool students, faculty, and staff
  • To make appointments, please contact us at help.ischool@utoronto.ca
  • Assistance is provided in areas such as:
    • Getting started on assignments
    • Finding articles on your topics
    • Literature search strategies
    • Practices and procedures of information organizations
    • Cataloguing

4) Faculty research services

Not available in 2017-2018.  Please use the Ask Us service provided by the Robarts Library reference team.
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  • iSchool faculty and instructors may request research services
  • Contact Nalini Singh, Reference Services Coordinator, for more information