Reference & research services

ode for a reference desk - poem by the inforum's reference librarian

Inforum librarians answer reference questions in the information disciplines and museum studies areas for:

  • iSchool students, faculty, and staff
  • Alumni
  • Other members of the University of Toronto community
  • Members of the public

Service availability

  • In-person:  Mondays-Thursdays: 3–7 p.m. at the Inforum Information Desk
  • Available at most other times by request – please ask at the desk
  • Telephone: 416-978-7060
  • Email:

Levels of service

1) Quick reference

  • Available to all users
  • Provision of answers to factual questions that can be readily answered
  • Examples include:
    • How to find books, articles, and other resources
    • Questions about citation formats
    • How to access and use University of Toronto Library e-resources

2) In-depth reference

  • Available to iSchool students, faculty, and staff
  • Examples include:
    • Course-related assistance
    • Search strategies
    • Effective use of article databases, library catalogue, and other U of T e-resources

3) One-on-one consultations

  • Inforum librarians provide customized research consultations to iSchool students, faculty, and staff
  • To make appointments, please contact us at
  • Assistance is provided in areas such as:
    • Getting started on assignments
    • Finding articles on your topics
    • Literature search strategies
    • Practices and procedures of information organizations
    • Cataloguing

4) Faculty research services

  • iSchool faculty and instructors may request research services
  • Contact Nalini Singh, Reference Services Coordinator, for more information